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Registration FAQs

Registration Customer Service

Call 1.847.620.4483 ext 2
Monday-Friday:  9 am – 6 pm (ET)


Reserve your room through Connections Housing for the TechLearn room block and special rates! Rooms are available while supplies last.

Attendee Service Center
Log into the Attendee Service Center print out a confirmation, invoice or add a pre-conference event. If you need to change your registration, the person attending, or cancel, please contact Customer Service at 847.620.4483 ext. 2 or by email: Customer Service

Badges will not be mailed in advance. You will receive a confirmation upon registration and additional emails in September prior to the start of the Conference. Badges are required for entrance into all sessions at the event.

Cancellation Policy
Should you need to cancel your TechLearn or pre-conference event registration after making payment, please contact Customer Service (with TechLearn in the subject line). You may transfer your registration to another person at any time prior to the show. If you are not able to make a substitution:

  • Cancellations received by August 23, 2024, will be assessed a $100 handling/processing fee and the balance of your registration fee will be refunded within 30 days.
  • Cancellations received after August 23, 2024; no refunds will be given. You may request a credit to apply to a future TechLearn or Training Conference (this credit will be valid for one year).

Certificate Programs: Certificate of Completion
At the conclusion of the pre-conference Certificate Programs, attendees will receive a certificate of completion from Training magazine signed by the speaker(s).

CPT Points
Training magazine Events are pre-approved by the International Society of Performance Improvement (ISPI). You can earn up to 12 CPT points to re-certify as a Certified Performance Technologist (CPT) with any Training magazine Conference or Certificate Program. Full information on CPT certification can be found at ISPI.

CPTD and APTD Recertification and Initial Eligibility
Training Magazine Certificates have been pre-approved by the ATD Certification Institute to offer educational programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. To view the number of points per course, visit the Certificate Program or Brochure with course listings. For more details on CPTD and APTD, visit the ATD Certification Institute.

Discounts are available on the TechLearn Conference for registrants from government/military, academic institutions, charitable non-profit organizations, and groups of three or more.

One discount offer/code per registrant; discount offers may not be combined and are only valid on the Conference. Discounts must be entered prior to final payment Discount codes will not be honored or refunded retroactively.

Please note, do NOT use volunteers at the TechLearn Conference.

Wear what is comfortable. The meeting room temperatures is 72 degrees.

Group Registrations
Groups may register online. You will be prompted “to add additional attendee” on the Review page. In order to get a group discount on the Conference, all attendees must be from the same company/organization. You must enter and apply the discount code for each person. Discounts are available starting at Groups of 3 or more, visit Registration Fees & Discounts.

You may register online and select "Balance Due" for payment method; an invoice will be automatically sent by e-mail in the confirmation (as an embedded PDF). Payment is due in full prior to the start of the event. A group invoice/receipt will be included in the confirmation if all team members were registered by one person. If your team registered separately, contact customer service about a group invoice.

Lunch is included each full day of the Conference (September 18-19 ) and Pre-Conference events (September 16-17). There will be refreshment breaks during the day, as well as some evening events as noted in the Agenda online.

Mailing List Removal
Please email us if you would like to be removed from the mailing or email list.

Payment Methods

  • We accept Visa, Mastercard, American Express, and Discover cards.
  • Corporate checks (US funds on a US bank) and money orders (US funds).
  • If you are submitting a purchase order, please note your final payment is due prior to receiving your badge.
  • For International attendees (outside the USA), you may pay by wire transfer by contacting Customer Service.

Payment by Corporate Check: Make checks payable to Lakewood Media Group, and mail with your registration form or invoice. If you pre-registered online or are paying an invoice, please place each attendee's name on the remittance portion of your payment. Checks being mailed must be received by Tuesday, September 3.

Mail Checks payable to Lakewood Media Group and mail to:

Lakewood Media Group
c/o Netronix Corp. eShow
5 Executive Court Suite 2
South Barrington, IL 60010

Purchase Orders
We accept purchase orders, but final payment by check or credit card is required prior to the start of TechLearn Conference and/or its pre-conference events. Purchase orders stating payment will be made after TechLearn Conference will NOT be accepted.

Special Services/Assistance
If you require special services/assistance at TechLearn Conference, please answer the questions on the registration form or email Conference Management. To accommodate the following special needs, please submit your request by Friday, August 23:

  • Access to Sessions (e.g. wheelchair, hearing-impairment)
  • Special Meal Need (due to dietary restrictions/allergies)

If you are a current speaker OR have questions about speaking, please contact Susan.

Transferring Your Registration (Substitutions)
Please email Customer Service or call 1.847.620.4483 ext 2 to transfer your registration to another person.

We do not use volunteers at the TechLearn Conference. Please inquire for discounts.

W-9 Form (Tax ID)
TechLearn Conference is owned by Lakewood Media Group, LLC, is a Veteran-owned business. Please email a request a W-9.

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